Services

ADAPTIVE TRAINING AUDITING WITH A PURPOSE

DITCH THE SCRIPT

We are not a traditional training or role-playing organisation. We are specialists in auditing the success of your training programs, particularly those that are sales or customer-service focused. 

Using our highly skilled scenario enactors and a dedicated validation manager, we develop specialised programs for you that test the performance of your personnel and processes in real-world, simulated, non-scripted scenarios. 

 

Unlike traditional training verification systems, we do not use a scripted approach, quiz/exam settings or any acted or pre-prepared scenarios. Unlike other training organisations, our training and auditing systems, techniques and processes are totally proprietary to us. Neither you nor your staff will know how we will test in advance of auditing, ensuring accuracy and neutrality in our auditing results.

HIGH PERFORMING TECHNIQUES

Using our highly-refined military intelligence gathering skills, we approach each auditing scenario with a set of unique and professional auditing techniques that cannot be replicated by typical corporate role-playing or training organisations. 

 

While we do offer training services, including bespoke training packages built to your specifications or the delivery of your in-house training packages, we believe that the effectiveness of training cannot be measured in the delivery of the knowledge, but rather the application of that knowledge in the real world. That's why we focus our services on providing you with objective and honest feedback about the real-world performance of your people and processes.